Reviews & Testimonials

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From Homebuyers

“To Scott's Inspections management - I just wanted to forward along an email I wrote to Robert Huth, our inspector, after our experience with him last Saturday for our home inspection. I have been beyond pleased with the service my husband and I have received from Scotts Inspections: From the first call to receive a general price quote, then to schedule an inspection so fast, to the quick and thorough report we rceived on the actual evening of our inspection day, everyone has been polite and helpful. Robert was so professional and caring. He took his time to ensure us that everything in our new potential home was safe and efficient. He took us all over the house and pointed out anything that might be of concern and explained his own opinions and offered various recommendations on how we could proceed. Thank you so much again for everything. Below is the email I sent him last week after he sent us the report: "Robert, Michael and I wanted to thank you again for your excellent work on Saturday at our possible future home on R. -- Mtn Street. We were so pleased with your professionalism and honesty. You have made this scary and arduous process of purchasing our first home much more comforting. We also thank you for your quick and thorough report that you sent later that day. It was so nice to meet you and we wish you luck in all that you do. Thanks again! - K.S."  ”

- Karen S. , First-Time Homebuyer

“I would like to commend Jay for the thoroughness of his inspection of our potential property today! Regardless of the outcome I was most pleased and I hope you let his supervisor know that as a result of his work we will have a house with a properly engineered roof or he will save us from potentially the most disastrous financial decisions of our lives. I will definitely request his assistance should we need your services again. I will tell all prospective homebuyers about your services!”

- John B., Relieved Homebuyer

“Thank you for another wonderful inspection. We have used Scott's inspection 3 times for ourselves and once for my mother. We refuse to use anyone else! We have always found the team with Scott's highly professional and completely trustworthy. Thank you for excellent customer service and nice people as well! It is a pleasure doing business with you all and we will happily refer you to our friends!”

- Julie R., Repeat Client

Kurt was awesome and I was so glad he did my inspection.  He allowed me to follow him around the house so he could show me things he saw which was great.  He allowed me to ask as many questions as possible and took the time to explain items I wasn't familiar with like owning a stucco home which will be a first for us.  He noticed items I would have never even thought about looking at or inspecting.  The report he sent me was very detailed and showed a few areas we never even talked about.  The house we are buying had an inspection done 2 years ago when the current owners bought it and we were able to obtain an copy for our records.  The inspection that Kurt did was far more detailed and thorough than the previous owners received which made me feel great about our decision to go with you guys.  Items that should have been obvious to any inspector was missed by the previous inspection.  I feel very comfortable buying this house thanks to the expert advice and service we received from Kurt and Scott's Inspection.  Please feel free to use these comments for any advertising you would like or give me a call and we can speak in more detail.  Thanks again for sending Kurt.  He is definitely an asset to your company and represents himself and the company very well.

- Joey S., Homebuyer, April 2014

“I had such a positive experience with Jay. I am a single woman and first time home buyer, so you can imagine my concerns going into the whole process. I was not able to be with Jay during the inspection, but he sent a thorough report the same day with pictures, details, and recommendations. I called him the next day to see if he could give his professional opinion of the top red flag areas, and he was more than happy to do so. I am very pleased with Jay and Scott's Inspections for their commitment to quality work and customer service.”

- N. Contreras, Homebuyer

Gary did an outstanding job for us. He is prompt, talented, knowledgable and thorough. He made the purchase of this house much easier. Many thanks!

- Kirk, Photographer

“This is the second time I have used your services. I was onsite during this inspection and was very pleased with the inspector (Kurt Jeffries). He was professional, courteous, and willing to answer any questions. I would highly recommend your company to others.”

- Leayh G., Repeat Customer

“I am happy to give feedback about our experience with Scott's Inspection. It could not have been any easier! The website was easy. Electronic payment was easy. Accessing the report was easy. Everything was just plain easy! And then there was our inspector, Jay Schott. He was a delight to work with - professional and personable. What a valuable combination! We were able to meet him on site and he clearly explained some of the notes we were going to find on the final report. His explanations eliminated anxiety we would have experienced if we had just "received" the report. We would highly recommend Scott's Inspection.”

- Carol, Homebuyer

“Thank you for taking the time to send this follow up note.  I have to say I was very impressed with your company and the level of service you provided.  Kurt Jeffries also impressed me with the thoroughness of the work he did and the time he took, late in the day, to carefully review the results of the inspection with me and answer my questions.  Please pass on compliments on my behalf to whomever evaluates his job performance; he delivered an outstanding customer experience to me. Finally, I really appreciated your effective use of technology for effective and prompt communication and correspondence. I would not hesitate to recommend your services to a friend or relative based on the experience you and your team were able to deliver. Best  regards...”

- Ali, Homebuyer

“Kurt Jefferies is top notch!  Great experience with him.  Obviously well trained and very professional.   Rest assured I'll be recommending your firm and Kurt as well, every time I get a chance.  You'd better hang onto him!”

- Scott S. , Homebuyer

“Gary Armstrong was very thorough and informative. I couldn’t have asked for a more professional experience.  ”

- Janice, Homebuyer

“Gary was an outstanding inspector. He was completely honest and he didn't sugar coat anything!!! I like that.  I will request him for the next house that I find that I want to buy. He is trained well in his job and was very professional and gave me the info on what he found the same day!!!!  ”

- Monica, Homebuyer

“My husband and I are very happy for the professional team from ladies in the office coordinating inspections to our home inspector GARY ARMSTRONG. He was very punctual, honest, we felt very comfortable from the moment we met him!  Thanks!”

- The Alanis Family, Homebuyer

“Jay was an amazing professional. He worked with my wife and I around our schedule. He was inspecting a new build so it took him less time than anticipated but he waiting for us to come and meet with him even though we were running late in traffic.  He was clear, concise and spoke to us like he would speak to his own family. He didn't use any of his industry jargon, rather he explained the items to us in English. We are a first time home buyer so we didn't know what to expect during this inpsection process. Jay allow us the room to ask questions and he offered information that we normally wouldn't think of asking about. We are definitely coming back to you guys one month before our home warranty runs out so that we can inspect the home one more time, and any time that we have a home purchase in the future. Thanks for the great help.”

- Edis M. , 1st Time Homebuyer

“Jay Schott is a true asset to your company. My fiance is in construction in South Bend, IN, and could not be here for the inspection. He was extremely concerned the inspector wouldn't be thorough or have our best interest in mind. Once he read Jay's report, he was thoroughly impressed and was very thankful Jay was chosen as our inspector. Thank you for having such a professional on your team and making us feel so much better about buying a home.”

- Martha M. , Homebuyer

“My Realtor found your inspection firm and I am SO glad she did. From the front office to the inspection and its efficiency: I rate your customer service as "exemplary"! Keep doing what you are doing...."”

- Nicole , Homebuyer

“We are really happy with how thorough Kurt was, he did an excellent job explaining things to us, he included tons of pictures in the report which really helped to prove his point especially in situations where the language was more technical. We will definitely recommend your company and in particular Kurt.”

- Natalie H., Homebuyer

“I was pleased with your inspection process particularly having the inspection scheduled for the day following my call and receiving the results (report) the morning following the inspection.”

- Mike Rarick, Homebuyer

“I have used Scott's for over 6 years now. This is the third inspection we have used Scott's for and all three times we have received the same thorough service. I have also recommended Scott's to my father who used your service for his last purchase. As far as inspectors go I have found your team to be knowledgable and easy to talk to. They have made great recommendations to us in dealing with our purchases. I also enjoy the informative binder that is provided with the inspections. It is full of great information for a home buyer as well as a home owner! I would not think of using another company.”

- Randy K, Homebuyer

“We were very pleased with the inspection. The agent and the report were very thorough. Thanks you so much for the good service. It helped us to make an informed decision about the purchase of that particular property. We will definitely use Scott's Inspections, Inc. for any future projects. ”

- Catherine Duncan, Homebuyer

“I highly respect the integrity of Scott's Inspection service! This is the second time we have used them. The inspectors are professional, diligent and take the time to explain, in simple terms, if I have questions. I highly recommend Scott's Inspection and enjoy the e-file of the inspection, so I can read it asap. Thanks again.”

- Lisa, Homebuyer

From REALTORS

“Kurt Jeffries and Scott's Inspections were wonderful.  Kurt was extremely efficient and knowledgeable. He took the time to explain everything to me, as I wanted to know all the details – the good, the bad, and the ugly. Thanks to Scott's Inspections, I’m getting back over $2,500 at closing to cover critical repairs pointed out in Kurt’s Inspection Report. Thanks so much!”

- Louis G., Homebuyer

More Testimonials

Just wanted to let you know that Mr. Schott did an excellent job with inspecting the residence June 2, 2014. Mr. Schott was very meticulous and thorough, and he took the time to outline all the items under inspection and explain all of the findings. He made several recommendations on how to remedy several issues, and was very resourceful, knowledgeable, and professional. He was very personable, articulate, polite, and courteous. This is the second time I have used your services, and I would not only use your company again, but also recommend your company to all of my colleagues, coworkers, and friends. Thanks for setting the bar of excellence for other companies offering the same services. You guys rock!

- A. Hernandez, Repeat Client, Homebuyer

“Many Thanks!   We were not there for the inspection as we are currently out of town and getting ready to move. What we observed from your firm: The report itself was very thorough and professional. The timeliness of service was simply outstanding. It couldn't have been a more seamless & headache-free experience. Thanks for making SOMETHING easy when buying a house in a different state!”

- Mike & Mary, Military Family, Seasoned Homebuyers

“I just wanted you know I was very happy with the inspection.  Gary was very patient with my 1st time homebuyer questions and I have every confidence that I am buying a great home. Thanks again!  ”

- G. Crosby, 1st Time Homebuyer

“Great job I was very pleased with Kurt and the service of Scott's. As a first time home buyer there are so many things you don't know to look for or to ask, Kurt was there with the questions and answers we needed. Thanks again and I will definitely be promoting you to any of my friends buying homes. Thanks again!”

- Raegan, First Time Homebuyer

Scotts Inspections as a company is so professional; the on-line confirmation and pre-inspection agreement, the company web-site with team and reviews. All reassuring to someone who has not dealt with Scotts and is from out of the area.  Jay reinforced the initial impression; he was early, spent time going through all the expected items and then spent time researching a specific code issue we had with the house.  His report was submitted same day.  I do not think we've ever had that before from an inspector. We will happily recommend you to others and when the time comes to have another inspection we will be calling your office.

- The Kelleys, Seasoned Homebuyers New to San Antonio

“My realtor recommended your services and I was definitely pleased with Mr. Armstrong's valuable assessment of the condo I was purchasing. Thank you!”

- Ms. Guerra, Homebuyer

“Funny, Scott himself has done many inspections for us over the years with our fixer uppers, rentals and our personal homes we have purchased. Each time we ask for Scott, however as your company grows Scott is not always available. This is the second time we have had a different inspector and both times they did an awesome job!!! If Scott is not available we will take Gary any day of the week.....”

- Eric N., Repeat Customer

“If I can add my two cents, I wanted to tell you that I thought Jay was fantastic.  He was very thorough on the inspection and did not hesitate to bring any matters to our attention or answer any question that we might have had.  He was very professional and patient with us throughout the process.  If I had a comment card I would give him a 10/10.  Please extend my thanks to Jay and I look forward to receiving the report.”

- Will S.

“Juliana and I appreciated the excellent service we received from Scott's. Of particular note was the quick turnaround on our request, we contacted you on Saturday and the inspection happened the following Monday. Thank you very much! Please feel free to use us as a reference, if any potential customers have questions they can call me or email this account. I would be more than happy to tell them how fantastic you guys are!”

- James Barnes

“I just want to let you know that your company & inspector exceeded my expectations! Not only was your staff professional but they were friendly and made me feel like a friend not just a customer. I will DEFINITELY recommend SCOTT'S to anyone in need of an inspector. Keep up the GREAT job!”

- From a very satisfied customer